Payments can be made via Paypal or with a credit card. If you would rather pay by bank transfer, please place your order by email.
All jewellery is carefully packaged in bespoke ‘Emily Kidson’ jewellery boxes and tied with ribbon.
Delivery & Shipping Information
UK shipments are sent by Royal Mail Special Delivery and charged at a flat rate of £5. This is an insured, trackable, next day service. Items will require a signature on arrival. International shipments are charged at a flat rate of £10, sent by Royal Mail International Tracked and Signed For. Shipping is only charged on the first item you order. For each additional item the shipping is free. Postal addresses must be accurate and complete to guarantee delivery.
International customers are responsible for any duties and/or taxes that may be imposed on the item on arrival at the destination country. I have no control over these charges.
Please see individual product listings for delivery times. Most items are made to order, smaller items can take 2-5 working days, larger items up to 10 working days. If you require an item for a specific date please contact me before ordering to ensure that your request can be met. An email will be sent to confirm dispatch along with a tracking number to allow you to check on your item's progress.
If an item is damaged or faulty I will repair or replace it for you. As most items are made to order I do not offer refunds but will be happy to exchange the item for something else. Please contact me within 14 days of receipt. For hygiene reasons I am not able to offer an exchange on earrings. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Your security is of great importance to me and your information will never be passed to any third party. Financial information is used only to charge you for the items you are purchasing. Payments are made using the secure transaction services of Paypal, this service is completely independent of me and your credit card details are not divulged to me at any time.
Due to the nature of different screen resolutions I am unable to guarantee that the product images you see are an accurate representation of the actual merchandise. Images are not to scale so please refer to the dimensions given for each piece.
The content of this website is copyright © Emily Kidson. This includes any text, images or graphics which are used on the website. All jewellery designs featured on this website are the property of Emily Kidson.